If you have recently installed a third-party firewall or anti-malware software and after that, the problem has started occurring on your computer, there is a chance that the software is creating all these issues. Disable Recently Installed Firewall or Anti-malware Software Then click the OK button to save your change. From here, select Google Chrome or Firefox and make a tick in all the three checkboxes. Then, select the ‘Change settings’ option. For that, press Win + R and type this: control firewall.cplįrom here, you should find an option called ‘Allow an app or feature through Windows Defender Firewall’ and you need to click this option. Therefore, you should check whether there is everything fine in the Firewall or not. Sometimes malware can create an exception in the firewall, and as a result, users become unable to open a certain app like Google Chrome or Mozilla Firefox. If you cannot open the browser, you can use a third-party tool called CCleaner. After that, select every option and choose Everything from the time range. Go to History tab and select the button that says Clear Recent History. Therefore, ‘All time’ from Time range and hit the button called ‘Clear data.’ Now go to Advanced tab and choose everything. If you can open the browser somehow, you need to follow this method-Ĭlick Ctrl + H to open the History tab and click the option that says ‘Clear browsing data’. Therefore, you should clear cache, cookies and browsing history. make massive problems in the browser and as a result, users fail to open them without any lag or anything else. If yes, you need to install those add-ons manually one by one. Now check if you can open the browser is working fine. Mozilla Firefox: C:\Users\your_username\AppData\Roaming\Mozilla\Firefox\Profilesīy renaming the extension folder all the extensions will be disabled at once. Google Chrome: C:\Users\your_username\AppData\Local\Google\Chrome\User Data\Default However, if your browser is not opening at all, you need to navigate to the extension or add-on path to remove them temporarily. If you can open the browser and the browser is showing a blank screen, but you can access the settings of your browser, you can use the in-built options to disable or uninstall all the add-ons. To do that, you need to keep one thing in mind. Therefore, this is quite a helpful way to fix the not responding issue. Sometimes, a buggy extension can create various problems including this one. If your browser has stopped responding properly after installing an add-on or extension, it might be a cause. Do not skip a single task from the respective list. You need to select each of them and close them manually. To get started, open the Task Manager on your computer and find Google Chrome or Firefox icon in it. You do not need any third-party software for that since the Task Manager does a pretty good job. The browser is not opening even after clicking the Desktop icon of the icon from Start Menu you can follow this first tutorial. Many times, when we do different things, files can be messed up in the internal system as well as the Registry Editor, which causes such an issue. No matter whether Chrome is showing the issue or Firefox, you can certainly fix it by restarting the browser. This is probably the most basic and first thing you should do. Also, these solutions are for them, who are getting a blank screen as well. You can try the following troubleshooting tutorials one by one to check which one works for you. Google Chrome and Firefox Not Responding on WindowsĪs mentioned earlier, there is no definitive solution. That is the reason why you may need to go through all these following troubleshooting tips one by one. Although you need to recognize the real issue before trying out any fix. However, if you are using them on these platforms but they are showing errors like ‘Not Responding’, Screen Hanging or Freezing here are some tips and tricks which will fix these problems within moments. Both of them perform pretty good on Android as well as on Windows. Google Chrome and Firefox both browsers are widely used all over the world. Google Chrome and Firefox are Not Responding on Windows 10/8/7
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